Still have a question?
We're real humans, and we'd love to help. Promise.
Email us →HELP CENTER
Frequently asked, kindly answered.
Everything you wanted to know about Miranova — and a few things you didn't.
EVERYTHING ELSE
12 of our most-asked questions.
Will GoBrush Pro damage my hair?
No. The ceramic-coated comb distributes heat evenly and negative ions actually seal the cuticle for healthier-looking shine. Use 320°F for fine hair and 365°F for thick or coarse hair, always on dry hair.
How long does the battery last?
Up to 30 minutes of cord-free styling on a single charge. Recharges via USB-C in about 2 hours.
Is it safe for color-treated hair?
Yes. The ionic plate is gentler than a traditional flat iron and won't strip color. Start at the lowest heat setting.
Can I take it on a plane?
Absolutely. GoBrush Pro is TSA-compliant for both carry-on and checked baggage. The lithium battery is within FAA limits.
What hair types does it work on?
All of them. Straight, wavy, curly, thick, fine, short, long. For tight curls and coils, work in small sections and use slow, even strokes.
How do I clean it?
Make sure the device is unplugged, cool, and powered off. Wipe the comb and plate with a soft microfiber cloth. Never submerge in water.
What's your return policy?
You have 30 days to fall in love. If you're not glowing, send it back for a full refund — no questions, no restocking fee.
Is there a warranty?
Yes — every Miranova tool is backed by a free 2-year warranty. If something stops working, email support@miranova.com and we'll replace it.
When will my order ship?
US orders ship within 1 business day from our New Jersey warehouse. Standard delivery is 3–5 business days; expedited 1–2 business days.
Do you ship internationally?
We currently ship to the US, Canada, the UK, and the EU. International delivery times range 7–14 business days.
Can I gift it?
Yes — Miranova arrives in our signature blush-and-cream gift box, no extra charge. Add a free gift note at checkout.
Do you offer student or first responder discounts?
Yes. Email support@miranova.com with proof of status and we'll send you a code for 15% off.
